Terms of Service | Cartiva

Last Updated: 11/20/2025

Welcome to Cartiva. By accessing or using our website, services, or purchasing our products, you agree to the following Terms of Service. Please read them carefully. If you do not agree with any part of these terms, you may not use our site or services.

1. Use of Our Website

By using the Cartiva website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian. You agree not to use our site for any unlawful, fraudulent, or unauthorized purpose.

2. Product Information

We strive to provide accurate product descriptions, images, pricing, and availability. However, Cartiva does not guarantee that all information is error-free. We reserve the right to correct errors, update details, or modify product offerings without prior notice.

3. Orders & Payments

By placing an order, you agree to provide accurate billing and shipping information.
Cartiva reserves the right to:

  • Reject or cancel orders

  • Limit quantities

  • Request additional verification

All payments must be completed through our secure checkout system.

4. Shipping & Delivery

Delivery times may vary based on your location and order volume. While we process orders quickly, we are not responsible for delays caused by shipping carriers, customs, or unforeseen events.

5. Returns & Refunds

Cartiva offers a hassle-free return policy.
To qualify for a return:

  • Items must be unused and in original condition

  • Requests must be made within the allowed return window

  • Refunds will be issued to the original payment method

For more details, please refer to our Return Policy page.

6. Intellectual Property

All content on this website—including text, images, logos, graphics, and designs—is the property of Cartiva and is protected by copyright and trademark laws. Unauthorized use is strictly prohibited.

7. Limitation of Liability

Cartiva is not responsible for:

  • Any damages resulting from misuse of our products

  • Technical issues beyond our control

  • Losses caused by third-party services

Your use of our website and products is at your own risk.

8. Third-Party Links

Our website may contain links to third-party sites. Cartiva is not responsible for the content, policies, or practices of these websites.

9. Privacy

Your personal information is handled according to our Privacy Policy. By using our site, you consent to our privacy practices.

10. Changes to These Terms

Cartiva reserves the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated "Last Updated" date.

11. Contact Us

If you have questions about these Terms, please contact our support team:

📧 officialstoreinfo00@gmail.com